Hero: 2.1 Update, In Plain English

Sprint Hero users could now update their devices to 2.1 “Eclair”
Update includes the following:
– Android 2.1 Eclair
– Enhancements to sense user interface (UI)
– Enhanced corporate email support
– Variety of minor bug fixes

What you need to know;
* Installing the update will delete all the data and information on your phone. You will lose contacts that have not been synced to an email account, text messages that have not been forwarded, saved voicemail messages older than 5 days, voicemails older than 20 days that have not been listened to, and call history. The calendar and email settings will also revert back to factory defaults. Pictures, music, videos and files are stored on your microSD memory card, which should be removed before updating your phone.

Before you start the download, make sure:
1. You back up your data
To save important text messages, forward them to an email address:
Tap the Applications tab and then tap Messaging
Select the text message you want to save and hard press it; you will see a menu to Forward the message
2. Any installed applications downloaded from the Android market must be re-installed. To re-download applications:
Tap the Applications tab and then tap Market
If prompted, sign in with your Google account credentials
Tap My Downloads
You will see paid applications in the list shown
Take note of the free applications on your phone, as they will have to be searched for again and downloaded manually after the update
3. Your Hero has a fully-charged battery or pretty good
4. You have the USB data cable that came with your Hero or something that works
5. You have closed all running applications on your computer and disabled standby and hibernation modes
6.You have installed HTC Sync on your computer

Go to HTC’s support site
Click on the Download link for HTC Sync
Select Run in the dialog box and follow the on-screen instructions to complete the installation

To download the update software, go to our HTC Hero download link

Download the RUU ROM Update Utility and save it to your computer desktop
Double click the .exe file and click Run in Windows XP or Yes in Windows 7
On the Welcome Screen, be sure to read the caution message and Read Me file; check the box next to I understand and click Next
On the next screen, follow the steps listed and click Next
You will see the message Verifying information on your Android phone. Please wait…
Once the verification is finished, you will see current information about your Hero such as model ID, image version and language; click Update to proceed
The screen will show information about the update; to continue, click Next
You will receive a confirmation message that you are ready to update your Hero and the approximate time it will take; click Next to begin the update installation. Note: It is very important that you do not remove the USB cable or launch any programs during the update installation.
The update is complete when you see the message Congratulations! Your ROM update has been completed. Your Android phone is now ready for use.; click Finish to exit
Your Hero will reboot and be ready for set up.

All instructions were gotten from Sprint.

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